The easiest help desk software
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All your customers conversations from different channels are converted to tickets in one simple inbox. For your customers, its just a familiar email.
Define rules that make your work easy. From assigning a ticket to a particular team member to changing the status of the ticket or sending an auto responder based on the content of the ticket, there is so much you can automate with just a few clicks.
Create a fully searchable, custom branded knowledgebase with ease. Easily share links to appropriate help articles while responding to tickets, using simple shortcuts.
Enrich customer data from your CRM or get a notification on Slack whenever you get a new ticket. Plays well with all your favorite apps and makes you more efficient.
"I was using gmail for years and as my businesses scaled, support became unmanageable. Transitioning to HelpDesk brought order to chaos and made things efficient."
"All the features you need and none you don’t. The simplicity of the tool, helped us become more productive and our customer satisfaction rates skyrocketed"